A customer service report template is a report which provides a comprehensive outline of a company’s customer service. As you know, every company has one main goal to provide the things which are required by customers. So, customer service report is the way to analyze what the customer needs are and what things they appreciate. Mostly, these reports are generated from support interaction, customer feedback etc. The main motive of this report is to accentuate the overall performances, weaknesses, strengths and areas of improvement. This report is really beneficial for businesses as it helps you develop new strategies according to the customer feedback. You can measure the customer satisfaction and loyalty. Also, this defines the area of improvement. This is vastly helpful as it helps the organization improve its weak areas.